Frequently Asked Questions
How do I reserve a puppy?
Fill out our Puppy Application and we will get back to you by phone or email. If you do not hear from us within 24 hours, either call or send us an email directly. After we have talked and you are wanting to reserve a puppy, we require a deposit to hold your "pick" of puppies.
How do deposits work?
A non refundable deposit is required to reserve a puppy. Puppy picks are taken in the order in which deposits are received. So 1st deposit on females of a litter will get 1st pick of the females, 2nd deposit gets 2nd pick, and so on. Deposits are not refundable but can be transferred to another litter within 1 year from which the deposit was placed.
How much is the deposit?
Deposits on a full English puppy are $500 and deposits for an English/American puppy are $300.
How much are your puppies?
How can I pay for my puppy?
For deposits we accept personal checks, postal money order, or cash. Balances on puppies can be paid by check or postal money order up until the puppies are 6 weeks of age. After 6 weeks, balances are only accepted in cash. No puppies will be released if you bring anything other than cash at the time of pick up (unless balance has been paid prior as explained above), no exceptions.
When are picks taken?
Puppy picks are taken when the puppies are roughly 6 weeks old. We dedicate a 1 or 2 day period on a weekend either just before or once the puppies are 6 weeks old that we will schedule puppy picks to be taken. We will contact those with reservations in the order of which picks will be taken about 2 weeks prior to schedule times for them to come meet the puppies and take their picks.
What happens if we are not able to come the weekend picks are taken?
If you are unable to make it on the dedicated pick day(s), you will be able to remotely choose your puppy. In this case, we will set up a time before the other puppies picks are taken to send you a few pictures, a short video, and descriptions of the puppies personalities up to that point. Depending on which pick you get, we will then ask you to label each of the puppies as 1st, 2nd, 3rd, etc choice. We do it this way as to not interfere and hold up the picking process on the dedicated pick day(s) as I like to give a day for families picking remotely to look at the pictures and discuss which order they would place each of the puppies as their 1st, 2nd, 3rd, etc choice.
I understand that not everyone is able to make it on the dedicated pick day(s) and having to pick remotely is not their first choice but due to having a busy schedule between puppies and my own family, doing it this way makes the whole pick process go a lot smoother for everyone.
When do puppies go home?
Our puppies can go to their new homes within WI starting at 7 weeks old, otherwise any puppies leaving the state start going home at 8 weeks old.
Do you ship?
We do not ship our puppies.
Can we come meet your dogs/puppies?
We do allow scheduled visitors most of the time. The exception is a 5 week period that starts 2 weeks before moms due date until the puppies are 3 weeks old. Starting at 3 weeks we allow those who already have puppies reserved to come and view the puppies, the puppies can not be handled by the families yet as they still have not had their first vaccinations. When the puppies are 6 weeks old, the families who already have puppies reserved get the first chance to come meet and play with the puppies to take their picks. Once the puppies that are reserved are picked, we allow others who are interested in a puppy come visit to meet any puppies that are still available at that time.
Are the puppies seen by a vet?
Yes! Every litter is seen by our vet before going to their new homes, a copy of the vet report will be included in your puppies folder when you pick him/her up. Puppies are also dewormed starting at 2 weeks old and will be vaccinated against Parovirus, Canine Distemper, and Adenovirus before going home.
What will my puppy come with?
- A personalized folder that contains
- Pictures of parents
- Litter birth certificate
- AKC paperwork
- Health records to date
- Copy of from my vet stating his findings of the litters examination
- Feeding schedule as well as other helpful feeding information
- NuVet Plus information
- A small bag of puppy food
- 3 NuVet Plus supplements
- Toy and blanket with mom and litter mates scents
Do you guarantee your puppies?
The word guarantee tends to give a false sense of security that nothing will go wrong with your puppy throughout his/her life. Unfortunately, we can not guarantee that your puppy will be the epitome of health. Due to things out of our control things can happen or pop up in a pedigree despite your puppy coming from excellent lineage. For that reason, we do not use the word guarantee. However, we do offer a genetic health warranty for 12 months on eyes and heart and 26 months on hips and elbows on all of our puppies.
Do you sell with Full AKC Registration?
The majority of our puppies are sold with Limited registration and a spay/neuter contract.
Can we register our puppy with another registry?
Short answer, no. Unless otherwise discussed with us and we give prior approval, we require that you only register your puppy with the American Kennel Club.
What dog food(s) do you recommend?
Our adults are currently being fed either Loyall Professional All Stages of Life or NutriSource Large Breed Chicken and Rice. Our puppies are started on and go home with NutriSource Large Breed Puppy. Brands we recommend due to our experiences with them are NutriSource, Loyall, and Royal Canin.
What about Grain Free dog foods?
I do not recommend grain free dog foods, unless there is a true grain allergy that requires special food. It has become a huge fad in the recent years to feed dogs with no known allergies grain/gluten free diets. Firstly, most allergies in dogs are due to dairy or beef. True grain allergies would consist of itchiness year-round, excessive hair loss, inflamed skin, sores or hot spots. In the cases of true grain allergies, a grain free diet is an appropriate choice. One issue that has been a big topic in recent months is diet related DCM (Dilated Cardiomyopathy) especially in Golden Retrievers. Many grain free or boutique brands contain main ingredients including peas, potatoes, legumes, chickapeas, and/or exotic meats that cause a taurine deficiency. Another form of diet related DCM has been found in a percentage of cases where the dogs taurine levels were normal but with a change of diet the dogs DCM did improve. Vets are still unsure of what in the food is causing DCM in those cases as of now. For this reason, I suggest that all puppy families do more research on DCM and find a good quality food for their pups as well as know the signs/symptoms of DCM so if any issue ever arises they can take quick action. Here are some helpful links for more information on DCM.
I heard that English Goldens have less cancer then American Goldens, is this true?
From personal experience, I find this to be true. I have been surrounded by Goldens my entire life, my mom breeding while I was young and then getting into it myself. We had several American goldens while I was growing up die from cancer. We personally have not had any cancer in our English Goldens (knock on wood) and have only came across a handful of cases where people who have owned English Goldens have experienced cancer in them compared to the many, many people we have met with American Goldens that have cancer. So from personal experience, I believe it. From a scientific stand point, there is no conclusive evidence that proves this. There are two studies one done by the Golden Retriever Club of America (click here to view) and the other by the Kennel Club (click here to view). These studies show American Goldens have about a 60% cancer rate while English Goldens have 40% rate. While these studies are not meant to be compared, it is hard to ignore the noticeable difference.